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Privacy Policy

Last Updated on February 1, 2016

TPMOCS respects your privacy. Consistent with our commitment to providing you a satisfying and helpful shopping experience, we have found that collecting Personal Information (defined below) through www.tpmocs.com (this “Website") helps us better understand the products and services most helpful to you. Our Privacy Policy describes the types of information we gather online and how we use this information. Please read this information carefully.

By accessing this Website, you agree to be bound by the Privacy Policy. This Privacy Policy may be updated from time to time. Accordingly, you should check the date of this Policy (which appears at the top of this page) and review any changes since the last version. If at any time you do not agree to the terms of this Privacy Policy, please do not use this Website and refrain from purchasing from us.

Use of Information Collected. When you purchase something from this Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse this Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing. With your permission, we may send you emails about us, new products and other updates. If you prefer not to receive marketing emails from us, please let us know by clicking on the unsubscribe link within any marketing email you receive from us. Please note that such requests may take up to ten (10) days to become effective.

Consent. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@tpmocs.com.

Shopify. This Website is hosted on Shopify Inc. (“Shopify”). They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-Party Services. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this Website’s Terms of Service.

Links. When you click on links on this Website, they may direct you away from this Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Order-related and Promotional email. You agree that this TPMOCS is authorized to transmit email to you for the purpose of informing you about your particular transaction. In addition, TPMOCS may offer electronic newsletters and promotional emails to those who have agreed to receive emails during registration or directly from our email sign-up form. Unsubscribe instructions are included in each promotional email.

Sharing Information with Third Parties. TPMOCS does not share, sell or trade with third parties your Personal Information gathered online, such as email addresses, Personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Privacy Policy. TPMOCS does not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.
TPMOCS may divulge Personal Information if such action is required to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge Personal Information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.

Use Of Cookies. A cookie is a piece of information that is sent to your computer's hard drive to help this Website recognize you when you return to this Website. Cookies are used as a standard practice by many websites. We also use cookies to determine the number of people that come to this Website. It is important for us to understand the number of new customers using this Website. When your computer accepts the cookie, we are able to record that session as a new visitor to this Website. As important as cookies are to this Website, we understand that this might make you uncomfortable. If you would prefer to not accept cookies from ours or any other website, you can modify the setting on your specific web browser to not accept them.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.

Use of Google AdWords. This Website may use Google AdWords remarking service to advertise on third party websites (including Google) to previous visitors to this Website or audiences similar to previous visitors to this Website. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example, using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this Website. Data collected will be used in accordance with our own Privacy Policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

Age of Consent. By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Security. To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. While we strive to protect your Personal Information, TPMOCS cannot ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.

Questions? If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email at support@tpmocs.com.


Sizing Chart

Footwear sizing with babies can be such a wild card! Trust us, we feel your pain. But rest assured, we are here to help. The best method to true sizing is to measure your little one's foot and compare it to our moccasin-sizing chart below. In the event you want reassurance, no problem! 

In the event your baby is in-between sizes, we’d suggest ordering the larger size. While leather will stretch with wear, our moccasins are truly handcrafted upon your order by Native American artisans and take up to 2 weeks before completion and shipment. In our opinion, it is better to grow into a pair of moccasins than to receive a pair too small.

Please keep in mind that sizes 0-3 are handcrafted with soft soles. Our sizes 4-7 are handcrafted with hard soles to accommodate those first steps!

Click here to view our printable sizing chart.  

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